Friday, February 18, 2011

How to raise $100 millions?

We must first find people who give out the money in the form of the loan, like

Short-Term Loan Startup Wonga
- Raises $117 Million
http://www.businessinsider.com/short-term-loan-startup-wonga-raises-monster-117-million-round-2011-2?utm_source=Triggermail&utm_medium=email&utm_term=10+Things+In+Tech+You+Need+To+Know&utm_campaign=10ThingsTech_NL_021711

10 lessons for entrepreneurs going into 2011

Advice from CEOs of Zynga, Zappos, Twitter, Tesla Motors, and morehttp://vator.tv/news/2010-12-30-10-lessons-for-entrepreneurs-going-into-2011
If there is one overriding lesson about viral marketing, it is that the product is itself the marketing. Without a great product, few would care to share with friends and thereby ignite the exponential growth in user adoption that most successful "social" media and network companies rely on Jeff Smith, CEO and co-founder of Smule, expressed this in spades during his time onstage at Vator Splash Feb.

Lesson: The product is the marketing.

Other lesson how to raise investments how to attract investments


User-centered research strategies

Having had the opportunity to work with many design teams over the last decade, we’ve been able to test and evaluate various methods of gaining insights from users. There are three research strategies we typically see when working with clients: interviews, field observations, and users’ full integration into a design process as subject-matter experts.

Expert interviews are very common and, typically, the simplest way to understand your user population at a more intimate level when you need design input. Expert interviews are extremely valuable because they present an opportunity for you to ask targeted questions regarding users’ routines, needs, desires, and struggles. Such interviews typically include behavioral routines and subjective feedback on currently available solutions versus new design ideas. The downfall of this approach is that it involves self-reporting. What people say is not always what they do. We have a saying at our office: “behavior never lies.” Expert interviews do not let you evaluate behavior.

Field observations—AKA ethnographies—are not as common, because of their cost, but offer an extremely effective approach to observing the behavior of users. In this approach, both a researcher and a designer can spend time observing users within the context of their own environment—at work, at school, or at home—record user behaviors, and ask questions that guide them to a better understanding of how to design a product. Field observations are effective primarily because of the volume of objective data they let you gather. But the challenge with this approach is just that: the volume of data that you gather. It takes a team of people to sift through the data and make sense of it—and, if your team does not do this properly, that data can lead you down the wrong path.

Working with subject-matter experts

Fully integrating users into a design process is rarer, but this is a very powerful approach when you use it appropriately. This approach involves employing users as subject-matter experts (SMEs)—people who use your product often and with whom you can interact on a regular basis to get their perspectives on the product’s design. They typically have insights no one else would have. SMEs could be industry specialists such as doctors, lawyers, military personnel, or CEOs. Or, they could be people who customarily follow certain processes or routines—such as parents, foodies, athletes, car enthusiasts, or avid video-game players.

When working with SMEs, it’s important to understand how to evaluate and use the information they provide—thus, ensuring that your product not only meets their needs, but also meets them in a way that encourages these SMEs to continue using your product regularly and incorporate it into their daily routine. The evaluation and use of such information can be tricky, because what SMEs say they need might not translate into what they actually do—something Betty Crocker dealt with, as we described earlier.

Integrating SMEs into your product design process means consulting them frequently, so they can help you shape a product’s direction as it goes through its development lifecycle. You typically see SMEs play an active role on larger projects such as the design of military or medical applications, but sometimes, also on smaller projects with large budgets. There are pros and cons to this approach. While getting input from SMEs helps keep a product’s direction in line with the needs of its target market, there is always risk when only a few people judge the validity of a product. Plus, when SMEs contribute to the design of a product over a long period of time, they may lose their objectivity and provide guidance that is less than optimal.

There are certain techniques researchers apply when gathering data from SMEs to ensure they do not get overwhelmed by seeing bits and pieces of unpolished ideas, leading to confusion. For example, before presenting a design mockup or idea to SMEs, you should have at least one or two product team members—perhaps engineers or researchers—first review it, to ensure there are no glaring problems that would distract the SMEs from the goal of their evaluation. We’ve found that, if you show SMEs each and every bit of your design process, they tend to become overwhelmed and sometimes frustrated by your constant changes in direction. SMEs should serve as guides—to ensure you are on the right track—not moment-by-moment evaluators.

A second technique is very similar to a negotiation tactic automobile sales representatives use: a fresh face makes the sale. It is important, at some point during a project, to bring in a few new SMEs who can offer some fresh perspectives. This does not mean previous SMEs need to leave the project; it just means they should focus on a new aspect of it. We cannot overemphasize the importance of this technique and how much value we have obtained from doing this on our projects. The new perspectives help you fine-tune your ideas and also validate the work you’ve already completed.

Finally, be objective, and take what SMEs tell you—whether verbally or nonverbally—very seriously. We’ve found that, when people get married to their ideas or design concepts, they stop listening to their SMEs. It is important to give structure to your meetings and SME evaluations by defining how SMEs can contribute to product design. We’ve found it’s very helpful to establish these guidelines right away, at the very beginning of a project—as well as to re-evaluate them a few days later. The process of gathering and applying expert feedback is iterative and, although it can be tiring at times, the final product will be better for it.

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